Customer service, online reputation, social media expert

MeasuredUp is the leader in online customer service resolution and reputation management. Hundreds of thousands of consumers use MeasuredUp to resolve issues and research purchases. Fortune 500 companies and thousands of small businesses have partnered with MeasuredUp and use our free business tools to reply to customers, build customer service and manage online reputation.

MeasuredUp welcomes press inquiries and interview requests from journalists looking for quotes, insights and metrics about which companies have good customer service, which ones don't and emerging trends about what industries get the most complaints.

We are ready to share our data and discuss how changing consumer behavior, social media, search engine ranking, online advertising and other technologies are integral to businesses and their customer service reputation.

Contact Us by email with press inquiries or to set up interviews.
New York, NY

In The Press The CBS Business Network

"A Smarter Way to Protect Your Company's Reputation"

Gigcoin"Covering Your Bases with an Integrated Approach to Social Media Marketing and Customer Service"

New App Changes The Way People Go Shopping"New MeasuredUp Hotline iPhone App Lets You Write Reviews While Shopping"

Press Release"New MeasuredUp Hotline Free iPhone Photo Shopping App"

Social Business"How To Use Social Media""Small-Business Marketing Strategies""Leveraging customer reviews to manage your reputation online"

Suite 101"Building a Brand"

Wall Street Journal"On a Tight Budget? How to Land a Client"

BtoC Marketing Insider"MeasuredUp article about managing online reputation for companies""MeasuredUp featured as promising startup""Article about customer service"

Businesswire"MeasuredUp partnership with Dow Jones and Marchex to provide online reputation management""Best Consumer Complaint Sites"

MediaPost"5 Steps To Better Small Business Marketing"

Retail Customer Experience"How MeasuredUp helps Retail companies"

Washington Post "The Navigator: What hotels will resort to for a good review"

SF Chronicle"Using MeasuredUp"

InfoWorld "On Becoming the Squeakiest Wheel"

the {app} gap

"MeasuredUp Opens Up Customer to Company Conversations"

The Wise Marketer

"Social site helps companies address dissatisfaction"

CRM Daily

"MeasuredUp Helps Companies Make Things Right"


"MeasuredUp Helps Companies Make Things Right When Consumers Feel Wronged"

Read Write Web

"MeasuredUp Connects Businesses with Disgrunteled Customers"


News Analysis: Reviews Roll In As Sites Add Video"

Killer Startups

" - The Last Word In Customer Service"

Company Press Release

" Challenges Companies to Take the Customer Service 'Pledge' this Holiday Shopping Season"

Company Press Release

"SalADvertise and Make National Salad Day Sexy..."

Time Magazine

"The iPhone's Carrier Problem"

Time Out New York

"What happened to good service?"

Blog Herald

"Does Your Company MeasuredUp?"

Red Herring

"Site Lets Shoppers Complain"

Company Press Release

"Social Networking Site Helps Consumers Vent Holiday Gift-Giving Frustrations "

Crains NY

Company Press Release

"New Social Networking Site Gives Consumers Real Power to Effect Change"

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