Customer service expert, online reputation thought leader for interview and commentary
MeasuredUp is the leader in online customer service resolution and reputation management. Hundreds of thousands of consumers use MeasuredUp. Fortune 500 and thousands of small businesses have partnered with MeasuredUp and use Direct Connect tools.MeasuredUp welcomes press inquiries and interview requests from journalists looking for quotes, insight and metrics. We are ready to discuss Customer Service issues including changing consumer behavior, social media, outsourcing, companies that care about or fail at customer service, broad online user trends and how companies can work with us to build their customer service brand and online reputation.
If you are covering customer service, social networking, online reputation management or how social media sites are changing the way companies build customer service, manage online reputation and advertise brand then you should speak to MeasuredUp.
Potential investors interested in MeasuredUp should contact us for further information.
Contact us with press inquiries or to set up interviews.
New York, NY
1-877-291-8550
In the Press
Wall Street Journal
"On a Tight Budget? How to Land a Client"BtoC Marketing Insider"MeasuredUp article about managing online reputation for companies"
Discoveringstartups.com"MeasuredUp featured as promising startup"
Toiletpaperentrepreneur.com"Article about customer service"
Businesswire"MeasuredUp partnership with Dow Jones and Marchex to provide online reputation management"
Mainstreet.com"Best Consumer Complaint Sites"
MediaPost"5 Steps To Better Small Business Marketing"
Retail Customer Experience"How MeasuredUp helps Retail companies"
Washington Post "The Navigator: What hotels will resort to for a good review"
SF Chronicle"Using MeasuredUp"
InfoWorld "On Becoming the Squeakiest Wheel"
the {app} gap
"MeasuredUp Opens Up Customer to Company Conversations"The Wise Marketer
"Social site helps companies address dissatisfaction"CRM Daily
"MeasuredUp Helps Companies Make Things Right"SocialMediaBiz
"MeasuredUp Helps Companies Make Things Right When Consumers Feel Wronged"Read Write Web
"MeasuredUp Connects Businesses with Disgrunteled Customers"Brandweek
News Analysis: Reviews Roll In As Sites Add Video"Killer Startups
"MeasuredUp.com - The Last Word In Customer Service"Company Press Release
"MeasuredUp.com Challenges Companies to Take the Customer Service 'Pledge' this Holiday Shopping Season"Company Press Release
"SalADvertise and MeasuredUp.com Make National Salad Day Sexy..."Time Magazine
"The iPhone's Carrier Problem"Time Out New York
"What happened to good service?"Blog Herald
"Does Your Company MeasuredUp?"Red Herring
"Site Lets Shoppers Complain"Company Press Release
"Social Networking Site MeasuredUp.com Helps Consumers Vent Holiday Gift-Giving Frustrations "Crains NY
Company Press Release
"New Social Networking Site MeasuredUp.com Gives Consumers Real Power to Effect Change"Radio Ads
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